Questions about what it’s like to work together?

Zen + Zest Therapy Services is based in New York.

We provide therapy in several flexible formats:

• Virtual sessions for clients located anywhere within New York State.

• In-Office (limited availability) in Manhattan and Long Island.

• In-home therapy available in select areas throughout New York City, Long Island and Westchester.

• Walk + Talk therapy held in local parks and green spaces, based on mutual agreement in New York City, Long Island and Westchester.

We work with children (ages 5+), adolescents, adults of all ages, couples, and parents/caregivers.

We provide individual therapy, couples therapy, family therapy, educational sessions, and specialized services such as in-home therapy and walk + talk therapy.

We are an out-of-network private pay practice. This means:

• We do not bill insurance directly

• We can provide a superbill (specialized receipt) for you to submit to your insurance for potential reimbursement

• Reimbursement depends on your specific out-of-network benefits

• Most insurance companies reimburse between 50-80% of the fee.

Questions to ask your insurance provider:

• Do I have out-of-network mental health benefits?

• What is my out-of-network deductible and How much of it has been met so far?

• What is the reimbursement rate for outpatient psychotherapy from a licensed social worker (CPT codes 90791, 90834, 90837)?

• Is there a limit on the number of sessions you will reimburse per year?

• How do I submit an out-of-network claim? (Is there an online portal, app, or specific form)?

• How long does reimbursement typically take?

At Zen + Zest Therapy Services, we are an out-of-network, private-pay practice. This means we do not bill insurance directly. Instead, we focus on providing thoughtful, individualized care without the constraints often imposed by insurance companies.

Below is a clear explanation of what that means — and what it doesn’t.

Privacy & Clinical Autonomy

When therapy is billed through insurance, providers are typically required to assign a mental health diagnosis and follow specific treatment guidelines in order for sessions to be covered. Insurance companies may also request information about treatment progress and limit the number or type of sessions approved.

By choosing out-of-network therapy, insurance companies are not involved in reviewing or authorizing your treatment. Decisions regarding frequency, length, and therapeutic approach are made collaboratively between you and your therapist based on clinical needs rather than insurance criteria.

Thoughtful, Personalized Care

Out-of-network therapy allows us to work at a pace and depth that feels right for you or your child. This may include short-term support, longer-term therapy, or more flexible approaches depending on what you’re navigating.

There are no rigid timelines or insurance-driven requirements guiding your care. Our focus is on creating a therapeutic experience that is responsive, intentional, and aligned with your goals.

Diagnoses & Insurance Reimbursement

Working out of network does not require insurance involvement or the sharing of clinical records.

However, if you choose to seek reimbursement through your insurance plan’s out-of-network benefits, your insurance company may require a mental health diagnosis for reimbursement purposes.

For clients who request this option, we provide a monthly superbill, a detailed receipt that you may submit to your insurance company. Submission and reimbursement are handled directly between you and your insurer, and coverage varies by plan.

We are always happy to discuss this process and answer questions so you can make an informed decision.

An Investment in Your Well-Being

Private-pay therapy is an investment in care that is confidential, flexible, and tailored to you without outside restrictions or limitations.

At Zen + Zest, we prioritize a therapeutic experience that feels grounded, respectful, and deeply attentive to the whole person.

If you have questions about out-of-network therapy or would like to explore whether it’s the right fit for you, we invite you to reach out.

At Zen + Zest, our rates vary depending on your therapist, the type of service, and how sessions are delivered (virtual, in-home, or walk + talk). Below is a general range to help you plan and explore what might be the right fit:

• Individual Therapy:

  $100–$200 per 30-60 minute session

• Couples/Family therapy:

  $125-250 per 30-60 minute session

• Parenting Support Sessions:

  $150-$250 per 30-60 minute session

• Educational Sessions + Group Support:

  $65–$75 per 60 minute session

• In-Home Therapy:

  Starting at $350 per 60 minute session

• Walk + Talk Therapy: Starting at $350 per 60 minute session

We'll review all your options during your consultation and help you choose a path that fits both your needs and your budget.

Sliding Scale:

We offer a limited number of reduced-fee sessions for clients experiencing financial hardship. Sliding scale availability depends on therapist caseload and is considered on a case-by-case basis.

Please don’t hesitate to inquire — we’re committed to making therapy as accessible as possible.

Yes, parent and caregiver involvement is welcomed and encouraged. At Zen + Zest Therapy, we believe that healing and growth often happen both inside and outside of the therapy room.

However, it's also important to honor your child’s privacy. Therapy is a safe space for your child to share openly, and confidentiality is key to building trust. While we don’t share the specific details of your child’s sessions, we are able to provide general updates, and offer guidance on how you can best support your child at home.

Depending on your child’s age and needs, we may also schedule periodic parent meetings or check-ins. If there are safety concerns, or if your child shares something that requires your involvement, we’ll always discuss the next steps together.

We’re here to work as a team—with your child’s well-being at the center.

Yes, we offer supportive therapy for people in emotional crisis. While we are not a 24/7 emergency service, we prioritize scheduling for clients in acute distress. We’ll focus on helping you stabilize, process, and find a way forward with care.

If you are in immediate danger or need emergency help, please call or text 988 or visit your nearest emergency room.

We’re happy to answer your questions and help you explore whether Zen + Zest Therapy is the right space for you or your family. Reach out today to get started—we’d love to connect.