Privacy Policy

Last updated June 28, 2025

At Zen Zest Therapy Services, your privacy is of the utmost importance. This Privacy Policy outlines how we collect, use, protect, and disclose personal information when you visit our website, engage with our services, or contact us through electronic means.

Who We Are

Zen Zest Therapy Services, LCSW PLLC is a licensed group therapy practice providing mental health services, including individual, group, and education support sessions. We are committed to protecting your privacy and safeguarding your personal health information in compliance with HIPAA and other applicable privacy laws.

Information We Collect

We may collect the following types of information:

Personal Information You Provide

  • Name, email address, phone number

  • Information submitted through contact forms or scheduling requests

  • Insurance and payment information (if applicable)

  • Any personal or health information shared via secure client forms or email

Automatically Collected Information

  • IP address and browser type

  • Website usage data (via cookies or analytics tools)

  • Device type and operating system

Note: We do not collect protected health information (PHI) through our public website unless you explicitly submit it via a secure form.

How We Use Your Information

We use the information collected to:

  • Respond to inquiries or appointment requests

  • Schedule therapy sessions

  • Provide mental health services

  • Communicate administrative updates or resources

  • Improve our website and services

  • Comply with legal or regulatory obligations

Use of Cookies and Analytics

We may use cookies and similar technologies to improve website performance and analyze visitor behavior. This data is aggregated and not used to personally identify individuals.

You can modify your browser settings to disable cookies if you prefer.

How We Share Your Information

We do not sell, trade, or rent your personal information to third parties.

We may share your information only under the following circumstances:

  • With your written consent

  • With third-party service providers who support our operations (e.g., scheduling software, billing platforms), under confidentiality agreements

  • As required by law, such as to comply with a court order or legal process

  • To protect your safety or the safety of others, in accordance with professional and legal obligations

Data Security

We implement appropriate technical and administrative safeguards to protect your information from unauthorized access, loss, misuse, or disclosure.

If you communicate with us via email or contact forms, please avoid sharing sensitive or confidential health information unless instructed to do so via secure methods.

Your Rights

As a client or visitor, you have the right to:

  • Request access to or correction of your personal information

  • Withdraw consent for data processing

  • Request deletion of your information (as legally and ethically appropriate)

  • File a complaint if you believe your privacy rights have been violated

Third-Party Links

Our website may contain links to other websites or resources. We are not responsible for the privacy practices or content of those third parties.

Children’s Privacy

This website is not intended for use by children under the age of 13. We do not knowingly collect personal information from minors without parental or guardian consent.

Updates to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or legal obligations. Revisions will be posted on this page with an updated effective date.

Contact Us

If you have any questions about this Privacy Policy or your data, please contact:

Zen Zest Therapy Services, LCSW PLLC
Email: info@zenzesttherapy.com